Courses available:

Certificate II  Retail (SIR20207)

Certificate III Retail (SIR30207)

Course: Certificate II Retail (SIR20207) Description: Provides you with the practical skills and knowledge to work and succeed within a retail and wholesale environment. You will learn skills in selling products and services, how to provide great customer service, maintaining stock, theft prevention, point of sale systems and balancing the register. download Retail Flyer.pdf Units to be completed: 9 Core Units plus 5 Elective Units = 14 Units Certificate II Retail (SIR20207) Code Title Core/Elective Core Units SIRXCCS001A Apply point-of-sale handling procedures Core SIRXCCS002A Interact with customers Core SIRXCLM001A Organise and maintain work areas Core SIRXCOM001A Communicate in the workplace Core SIRXICT001A Operate retail technology Core SIRXIND001A Work effectively in a retail environment Core SIRXINV001A Perform stock control procedures Core SIRXOHS001A Apply safe working practices Core SIRXRSK001A Minimise theft Core Elective Units SIRXSLS001A Sell products and services Elective SIRXSLS002A Advise on products and services Elective SIRXMER001A Merchandise products Elective SIRXMER005A Create a display Elective SIRXFIN001A Balance point-of-sale terminal Elective

Course: Certificate III Retail (SIR30207) Description: Will further develop your practical skills and knowledge regarding in-store merchandising for a small business in a retail environment. You will also learn skills in building relationships; maintaining store safety, developing workplace innovation ideas and maintaining and ordering stock. download Retail Flyer.pdf Units to be completed: 3 Core Units plus 7 Elective Units = 10 Units Certificate III Retail (SIR30207) Code Title Core/Elective Core Units SIRXOHS002A Maintain store safety Core SIRXRSK002A Maintain store security Core SIRXSLS004A Build relationships with customers Core Elective Units SIRXCCS003A Coordinate interaction with customers Elective SIRXFIN001A Balance point of sale terminal Elective SIRXINV002A Maintain and order stock Elective SIRXMER002A Coordinate merchandise presentation Elective SIRXMER005A Create a display Elective SIRXMPR001A Profile a retail market Elective SIRXSLS001A Sell products and services Elective

SETsolutions strongly supports equal opportunity through training and encourages people with disabilities and varied learning backgrounds to participate in our training programs. SETsolutions ensures all training and assessment is delivered in accordance with VET Standards and adheres to the principles of access and equity in order to maximize learning outcomes.